Customer Care

If you need any repairs done to your Ricoh or Pentax product, please use the following link to utilize our repair service through Precision Camera. Precision accepts in and out of warranty products.

Ricoh Imaging Customer Service
For any issues or questions about your Ricoh or Pentax product, please call 1-800-234-0276. This includes troubleshooting and frequently asked questions.

Web Store Customer Service
If you need assistance with any of your orders, please call 1-888-801-6720. This includes issues with placing an order, billing, shipping, and previous orders.

Customer Service for Purchases before September 3rd, 2015
If you purchased a product online before September 3rd, 2015, please call 1-800-345-9945 with any inquiries regarding your order.