Customer Care

Product Support


Ricoh Imaging Customer Service
For any issues or questions about your Ricoh or Pentax product, please call 1-800-234-0276. This includes troubleshooting and frequently asked questions.

Ricoh Imaging Webform
Please fill this form out regarding any concerns regarding your Ricoh or Pentax Product. 

Live Chat
If you would like to speak with a customer service representative via live chat, please click here. 

  Order Support


Web Store Customer Service
If you need assistance with any of your orders, please call 1-888-801-6720. This includes issues with placing an order, billing, shipping, and previous orders.

Customer Service for Purchases before September 3rd, 2015
If you purchased a product online before September 3rd, 2015, please call 1-800-345-9945 with any inquiries regarding your order.